Thank you for shopping with Ashby Sewing. This Shipping Policy explains how and when your order will be delivered.
Processing times
- Orders are usually processed within 1 to 3 business days after payment is received.
- During busy seasons, sales, or holidays, processing times may be slightly longer.
- Orders are not processed or shipped on weekends or major United States holidays.
If there is any delay with your order, we will do our best to notify you by email.
Shipping methods and rates
We currently ship within the United States.
Shipping options and prices are shown at checkout and may include:
- Standard shipping
- Expedited shipping when available
Shipping costs are calculated based on order weight, shipping method, and destination. The final shipping cost will be displayed before you complete your purchase.
Estimated delivery times
Once your order has shipped, typical delivery times are:
- Standard shipping: 3 to 7 business days
- Expedited shipping: 2 to 3 business days
These time frames are estimates. Actual delivery times may vary based on the carrier, weather, and other factors that are outside our control.
Order tracking
When your order ships, you will receive a shipping confirmation email with tracking information when available for your chosen method. You can use this link to follow your package.
Incorrect shipping information
Please double check your shipping address at checkout.
- If you realize you entered the wrong address, contact us as soon as possible at sales@ashbysewing.com.
- If your order has already shipped, we are not able to change the address.
Ashby Sewing is not responsible for orders that are delivered to an incorrect address entered by the customer.
Lost or damaged packages
If your package arrives damaged or does not arrive:
- Contact the carrier first using your tracking information.
- Then email us at sales@ashbysewing.com with your order number and details.
We will work with you and the carrier to try to resolve the issue. In some cases a replacement or refund may be offered at our discretion once a claim is filed and reviewed.
International shipping
At this time, ashbysewing.com ships within the United States only. If this changes in the future, we will update this policy and provide details about international shipping, customs, and duties.
Contact information
If you have any questions about this Shipping Policy, please contact us:
Ashby Sewing
Website: https://ashbysewing.com
Email: sales@ashbysewing.com